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Terms & Conditions

Pricing Information

We wish to inform you that the prices listed on our website are not fixed and are subject to negotiation. It's important to note that the prices for our tour packages and day tours are per person. Additionally, we offer complimentary tours for infants under 2 years old, provided the tour does not involve flight tickets.

We regularly update our tour prices to ensure our guests receive the most favorable rates for their chosen tours.

Travel Insurance

We strongly advise purchasing travel insurance before your journey. This insurance typically covers losses or damages to luggage and medical emergencies not usually included in regular insurance when abroad. It also provides protection against travel interruptions, trip cancellations for any reason, and unforeseen events leading to tour cancellation.

Personal Expenses

While our tours in Egypt & Dubai include visits to top attractions, personal expenses like tips and visa fees are not included. These costs are the responsibility of the traveler. You are welcome to make additional purchases at your own expense without any extra charges or taxes from us.

Service Inquiries

Should you encounter any issues or have questions during your tour, please contact us immediately. We are committed to providing solutions promptly and strive to offer exceptional service around the clock.

Responsibility

We are responsible for ensuring your safety and satisfaction throughout your tour in Egypt & Dubai. However, we are not liable for illness, injury, delay, or events like bad weather, acts of God, wars, disturbances, thefts, riots, mechanical failures, or cancellations by hotels and restaurants. No additional charges will be applied, and we highly recommend obtaining travel insurance for your peace of mind.

Special Requests & Changes

If you wish to make any changes to your tour, inform us as soon as possible to verify availability and accommodate your needs. Any modifications on our part are made solely for your safety and satisfaction, and we will seek your consent before implementing them.

Cancellation Policy

To cancel a booking or part of it, a formal request via email is required. If a member of your party cancels, it may result in increased costs for remaining travelers, as our original quotes are based on group size. Charges may apply if bookings have been initiated and group payments made. These charges may be deducted from deposits or paid upon arrival. Our detailed cancellation policy, including variations for peak and off-peak seasons, can be accessed on our website.

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